Muslim Charity is an independent non-governmental organisation dedicated to alleviating the poverty and suffering of the world's poorest people.

Modern information and communication technology play a fundamental role in the activities of an organisation like Muslim Charity.

Although you can access our home page and browse our site without disclosing your personal data, there are some services which require you to disclose some personal information. Muslim Charity is committed to protecting your privacy. This privacy statement covers how we will use your personal information on our website www.muslimcharity.org.uk 

Collection and Use of Personal Information

Personal information is information about you that makes you personally identifiable like your name, address, email address, phone number, or credit card number and that is not otherwise publicly available.

We do not ask you to disclose personal information except when it is necessary for you to take part in the activities or use services on our website. Examples of such activities and services are our online donations service and email notifications service. Any personal information you volunteer to give is used by Muslim Charity exclusively to provide relevant online services.

We do not knowingly collect personal information from children who visit our website. If you are under 16 please seek your parent's permission before using this site and before providing any personal information on this site.

Services such as our website guestbook allow you to post information which can be accessed publicly. When you use the guestbook, Muslim Charity will not publish your email address details and may screen any information supplied.

Our website includes an opt-in email subscribe facility where you can elect to receive email communications from us. We may use email to tell subscribers when the website is changed, down or to tell you about new features or content on the website.

Confidentiality and Security

All payments are processed through an industry standard secure transmission method via RBS Business Gateway.

All employees and data processors, who have access to, and who are associated with the processing of personal data are obliged to respect the confidentiality of our visitors’ personal data. Where necessary, we limit access to all personal information about you to employees who we believe reasonably need to come into contact with that information in order to provide products or services to you.  In most cases our website services will be automated, thereby greatly reducing the need for employees or others to view your personal information. We ensure that your personal information will not be disclosed to state institutions and authorities except if required by law or other regulation.

Refund Policy

Refunds may only be given at the discretion of the management.

Non-Personal Information

When visitors come to our site, we may automatically or via programming, collect some non-personally identifiable information such as the type of computer operating system (e.g., Windows '95 or Mac OS) and browser software you use.  Our Internet server also records the IP address and pages requested for anyone who accesses the site.

This information may be used by Muslim Charity in a non-personally identifiable way for the following purposes:

• Technical administration and development of the website
• Marketing statistical analysis
• Customer administration and support

Content and Services from Other Websites

Some of the content and services offered from our website are provided by third parties. Such third party websites and web service providers may collect personal and non-personal information about you.   These websites will have their own privacy statements and practices governing the way they use your data. We cannot control or be held responsible for the content and services on other websites.

Unless stated otherwise Muslim Charity is not affiliated with external web sites.  Any links from external web sites do not constitute an endorsement of that site by Muslim Charity. Muslim Charity is not responsible for the content of external internet sites.

Contact Information

Head Office Registered Address:

Muslim Charity

Eaton Hall

Retford

Nottinghamshire

DN22 0PR
United Kingdom

Telephone: +44 (0)1777 702 555

Email: info@muslimcharity.org.uk

UK registered charity no. 1078488

Muslim Charity reserves the right to make changes to this statement at any time.